Position: Business Operations Manager
A job at The Social Changery is unlike any you’ve ever had. Our work is driven by strong values, dedicated passion, visionary principles, and community-led change. You will be challenged to think outside the box, expand your comfort zones, and succeed in a fast-paced team. We believe in hard work, valuing our staff for their skills and talents, and providing a work environment and hours that allow for a healthy work-life balance.
The Business Operations Manager successfully supports the company's operations and administration, managing the day-to-day business functions, developing and maintaining business systems and processes, and collaborating with a highly motivated team. This role is responsible for day-to-day company operations, administration, fiscal management, employee onboarding, development, and performance management. A successful candidate for this position would be someone with operations experience for small business, non-profit, or start-up culture.
Responsibilities & Regular Duties:
Provide administrative support with fiscal tasks such as: vendor payments, mail collection, management of approval processes for timesheets and time off requests, payroll for company employees and reimbursements for credit card expenses.
Manage and improve internal systems for contracting and vendor management, including: Supporting client contracting cycle, review process and documenting as needed, as well as leading vendor tracking to ensure payments.
Oversee company benefits administration for employees, functioning as the liaison between the outside providers and the organization.
Address employees’ queries (e.g. on compensation and labor regulations), acting as the liaison between the outside HR firm and the organization.
Oversee employee data management processes to ensure that data is secure and maintained consistent with company policies and privacy regulations and that required reporting and filings are delivered.
Participate in setting up profit sharing, distribution plan and competitive wage structure.
In collaboration with Changery leadership team and external HR vendor, lead employee onboarding, development and performance management to maintain compliance related to recruiting, hiring, and onboarding, as well as employee relations.
Analyze internal operations and identify areas for process enhancement to support a cohesive company operating model.
In partnership with our outside contractors and Changery leadership team, manage all operations and administrative functions of the company, including human resources, benefits, finance, office management, information technology, compliance, procurement contracting, contract management, legal and risk management, quality assurance and improvement, resource management, and performance management.
Bachelor’s degree in business management, human resources, communications, or five years of relevant professional experience in a similar field.
5+ years’ experience as a business manager, administrative services manager, Sr. business operations manager, or equivalent position preferred.
Demonstrated expertise with human resources and business operations.
Excellent analytical and problem-solving skills.
Excellent interpersonal and communication skills, both written and verbal.
Self-starter. Ability to problem solve and manage tasks; ability to think critically, implement tactically and meet competing deadlines.
Highly trustworthy and responsible.
Full-time 40 hours per week, salaried exempt position.
Must be based in the Greater Sacramento-Region.
Fully-remote with occasional in-person meetings.
Transportation needed for meetings and events.
Some travel to meetings and events required.
Primarily standard business hours (e.g. M-F, 9am-5:30pm), with option for negotiated flexible hours as workload allows. Some evenings and weekends are required for special events or conferences.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to work at a laptop workstation for periods up to 4 hours at a time.
Ability to speak on the telephone for 2 hours at a time.
Ability to sit for up to 3 hours without breaks at meetings.
Ability to walk and stand for up to 4 hours without breaks at client events and meetings.
Salary and Benefits:
Available benefits include:
Open Leave and Sick Leave
Coworking Membership/Daily Workspace Allowance
Learning and Development Stipend
Application Must Include:
Submission via email to Riley@TheSocialChangery.com